6 days ago · 3.7. 189,247 Reviews. Compare. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. State Farm interview details: 3,508 interview questions and 3,177 interview reviews posted anonymously by State Farm interview candidates. Usually, job interview questions for customer service positions regard different topics. Think of your attitude and approach to customer service, your emotional intelligence, empathy, and work behavior. Furthermore, it’s likely that your problem-solving skills will be assessed, just like your communication skills. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. 34 Optum Customer Service Representative interview questions and 34 interview reviews. Free interview details posted anonymously by Optum interview candidates. ZOWZu.